Privacy Policy

1. Who we are

Skylume Productions (“Skylume”, “we”, “us”, “our”) is a cinematic video production company operating across Dubai, India, and the UAE. This Privacy Policy explains how we collect, use, and protect information when you interact with our website and contact us for production services.

2. Information we collect

We typically collect information you provide to us directly, such as:

• Contact form details (for example): full name, email, phone number, project type, and your brief/message.
• Communication information (for example, copies of inquiries and messages you send us).
• Optional business details you provide during a proposal, planning, or production inquiry.

In addition, we may collect technical information automatically (for example, IP address, browser type, and approximate device information) to help us understand how our website is used and to keep it secure.

3. How we use your information

We use collected information to:

• Respond to inquiries and provide production proposals and service updates.
• Schedule shoots and coordinate production deliverables and post-production timelines.
• Provide and improve our services across areas including brand films, real estate videography, events, weddings, and content production.
• Protect our business, website, and customers (security, fraud prevention, and troubleshooting).
• Comply with applicable legal obligations.

4. Sharing of information

We do not sell your personal information. We may share information with trusted partners only when necessary, such as:

• Service providers (for example, hosting, email delivery, analytics/metrics, and tooling used to manage inquiries).
• Production partners when a project requires additional specialists (for example, subcontractors), to the extent permitted by law.
• Legal and compliance disclosures when required to comply with law or valid legal process.

5. Cookies and similar technologies

We may use cookies or similar technologies to help run and improve our website, remember preferences, and understand usage. You can control cookies through your browser settings. If you disable cookies, some features of the website may not work as intended.

6. Data security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is 100% secure.

7. International transfers

Because we operate across Dubai, India, and the UAE (and may use service providers globally), your information may be processed, stored, or transferred in jurisdictions outside your country of residence. We take steps designed to protect that information in accordance with applicable laws.

8. How long we keep information

We keep personal information only for as long as necessary for the purposes described in this Policy, including to respond to inquiries, manage production requests, and maintain business records where required.

9. Your rights

Depending on where you live, you may have rights regarding your personal information, such as access, correction, deletion, or objecting to certain processing. To make a request, contact us using the details below.

10. Contact us

If you have questions about this Privacy Policy or our data practices, contact:

This Privacy Policy is provided for general informational purposes and may be updated from time to time. Please review the latest version on our website.